Transactions and vendor base steadily rising on ONDC, says CBO Shireesh Joshi

The Open Community for Digital Commerce (ONDC), which has been steadily witnessing adoption from customers and community companions, just lately crossed the two lakh transactions per day-mark. The community can be trying to herald a mechanism of “scores and badges” for suggestions in addition to to strengthen confidence of patrons and sellers.

Shireesh Joshi, Chief Enterprise Officer, ONDC advised businessline, “By April, we had hit the 5000 orders per day-mark and by July-August we bought to about 50,000 transactions. Within the week main as much as Diwali, we noticed orders averaging round 1.5 lakh per day and we noticed practically 12 lakh transactions taking place in these seven days. Even after the pageant season, we’ve been seeing regular progress so as momentum. Just a few days in the past we hit a brand new milestons as we crossed the two lakh orders per day-mark.”

A number of classes

With numerous eating places onboarding ONDC by means of vendor community individuals earlier this yr, practically 90 per cent of transactions had been meals pushed however that’s altering. “ A number of classes now have an honest presence and below 40 per cent of the transactions are food-driven. Whereas it stays the main class, contribution from a number of different classes is rising. This consists of style, electronics, magnificence & private care amongst others,” he defined.

A number of the key FMCG corporations even have a presence on ONDC now. This consists of gamers corresponding to Hindustan Unilever, ITC, PepsiCo and Coca-Cola India.

“Near about 2 lakh suppliers of service or items have now come onboard which incorporates over 70,000 retail sellers,” Joshi stated. The mobility piece has additionally been rising on ONDC with varied city-centric taxi & auto associations getting built-in into the community.

Responding to a question on plans for extra classes, Joshi stated, “We’re actively trying on the providers phase as there may be a whole lot of curiosity on this house. We’re additionally seeking to increase the depth and width of B2B transactions. Monetary providers have taken a begin with reward coupons being made out there and we’re in energetic conversations for different monetary providers to get onboarded.”

ONDC can be introducing a mechanism of “scores and badges”. Some components of the scores will probably be like rankings and will probably be judgment-based corresponding to customers’ expertise with a model. On the similar time, some components will probably be performance-based. “We’re creating mechanisms of scores and badges as measures that may assist patrons and sellers have increased belief when it comes to transactions. Apart from scoring mechanism, we’re additionally seeking to have some type of system of labels and badges. For example: a GI tag that may be verified by patrons. That is below growth,” Joshi added.



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