Amul reacts to centipede grievance in ice cream tub, seeks return from Noida buyer for investigation

Moneynews

8 months ago

Amul on Monday requested a girl buyer in Noida to return the ice cream tub, wherein she claimed to have discovered centipede, for additional investigation and asserted that it gives superior high quality dairy merchandise in each India and world markets.

“A girl in Noida has claimed she has discovered a centipede inside an ice cream tub she ordered by means of an on the spot supply app,” mentioned meals security officers, who’ve launched a probe into the matter.

In a put up on X on June 15, the lady, who recognized herself as Deepa Devi, shared an image displaying the insect contained in the ice cream tub.

“Discovering an insect 🐞 inside my @Amul India ice cream 🍨 was really alarming 🚨 High quality management and meals security ought to by no means be compromised@FSSAI Publication must take some authorized motion on such form of incidents they’re growing in numbers day-to-day pic.twitter.com/K7yxiARwK5

— Deepa Devi (@Deepadi11) June 15, 2024

Amul responds

Gujarat Cooperative Milk Advertising Federation (GCMMF), which markets dairy merchandise underneath Amul model, regretted the inconvenience brought on to the client in Noida.

Noida’s Meals Security Division has launched a probe into this matter.

In an announcement, Amul mentioned it instantly responded to the grievance on social media.

Amul mentioned its staff was making an attempt to contact the client repeatedly and was allowed to fulfill after 9:30 pm on the identical day (June 15).

“Throughout our assembly with the client, we had requested the client to supply the mentioned ice cream tub for investigation, sadly, the client refused handy over the identical.

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“Until the grievance pack is retrieved from the client it might be tough for us to analyze the matter and therefore remark particularly on the difficulty which entails pack and provide chain integrity as effectively,” Amul mentioned.

Amul additionally invited the client to go to its plant to guarantee her in regards to the high quality processes being adopted.

“We want to guarantee you that we take the utmost care to make sure our merchandise are protected, wholesome and nutritious to serve our prospects each day,” Amul mentioned.

The cooperative organisation requested the client to return the ice cream tub for a radical investigation.

“As soon as we obtain the grievance pack from the client, we will examine the matter from all angles and once more get again to our prospects with the findings,” Amul mentioned.

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