AI and jobs: What’s the outlook for India’s BPM sector?
On this State of Financial system Podcast, businessline’s Haripriya Sureban talks to Vikas Bhalla, President and Head of Insurance coverage Enterprise at EXL, and Srikanth Srinivasan, Vice President and Head of Membership and Outreach at nasscom, on the impression of generative AI on India’s BPM (Enterprise Course of Administration) sector. Srikanth kicks issues off by … Read more