Hinduja World launches AI interface to boost name centre operations
Hinduja World Options (HGS) has launched HGS Agent X, a single, built-in synthetic intelligence (AI), automation, and analytics-powered consumer interface offering a state-of-the-art spine for world-class contact centre operations. Agent X streamlines name centre agent workflow whereas enhancing buyer interplay. The holistic contact centre accelerator, HGS Agent X leans into the ability of voice interplay … Read more