The airline’s chief govt officer Vinod Kannan met the airline pilots on Wednesday to assuage their issues. Whereas thanking pilots for his or her assist, Kannan assured them that rosters might be seemed into for higher work-life steadiness.
“Rosters are additionally being labored on excessive precedence,” Kannan mentioned. The airline had optimised its community to a big extent, however not sufficient buffer was saved for pilots.
- Additionally learn: Vistara to briefly cut back flight ops resulting from disruptions
Whereas sources mentioned pilots abstained from work in protest in opposition to the brand new pay construction, Kannan mentioned there was no vital rise in sick reporting by pilots.
The airline is making an attempt to deliver extra resilience in its community and assuring clients in order to regain their belief. The state of affairs is bettering, cancellations have halved and on-time efficiency elevated to 70 per cent, Kannan mentioned.
DGCA takes word
On Tuesday, the Directorate Common of Civil Aviation (DGCA) directed Vistara to ship each day stories on flight cancellations and delays as mass sick depart by its pilots disrupted the airline operations.
The civil aviation regulator additionally instructed Vistara to refund or compensate passengers for impacted flights as per rules. In a press release, the DGCA mentioned its officers are monitoring the state of affairs to make sure compliance of rules and minimise passenger inconvenience.
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